Shipping Information 

Australia

Orders placed before 3PM NSW time each business day are packed and despatched the same day. Express is next business day delivery within the Sydney and Melbourne Metro areas. Do allow for parcels to arrive within 1-3 business days in the event there are unforeseeable delays. Regional areas may be 5-8 business days.


Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel. If you are not home at the time of delivery you will be left a card and your parcel will be taken to your local Australia Post.

New Zealand

* Order value threshold and delivery costs are charged in NZD$.

* Orders placed before 3pm AEST will be dispatched the same day from our Australian warehouse. Delivery may be delayed due to customs clearance or delivery
outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order.

If you have not received your items within 10 business days of making your order please email us with your full name and order number.


Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with DHL.

USA

* Order value threshold and delivery cost are charged in AUD$.

* Orders placed before 3pm AEST will be dispatched the same day from our Australian warehouse. All USA & Canada orders are sent with DHL Ecommerce. Delivery may be delayed due to customs clearance or delivery 
outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order.

If you have not received your items within 10 business days of making your order please email us with your full name and order number.


Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with DHL.

Canada

* Order value threshold and delivery cost are charged in AUD$.

* Orders placed before 3pm AEST will be dispatched the same day from our Australian warehouse. All USA & Canada orders are sent with DHL Ecommerce. Delivery may be delayed due to customs clearance or delivery 
outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order.

If you have not received your items within 10 business days of making your order please email us with your full name and order number.


Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with DHL.

United Kingdom

* Order value threshold and delivery cost are charged in AUD$.

* Orders placed before 3pm AEST will be dispatched the same day from our Australian warehouse. All UK orders are sent with DHL Ecommerce. Delivery may be delayed due to customs clearance or delivery 
outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order.

If you have not received your items within 10 business days of making your order please email us with your full name and order number.


Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with DHL.

ALL other countries in Europe, Asia, Middle East & Africa 

* Orders placed before 3pm AEST will be dispatched the same day from our Australian warehouse. All orders are sent with DHL Ecommerce. Delivery may be delayed due to customs clearance or delivery 
outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order.

If you have not received your items within 10 business days of making your order please email us with your full name and order number.


Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with DHL.


Custom Charges

The customer will be responsible for any customs or import charge.