- Returns will result in a credit unless items are faulty.
- We recommend using a trackable method as we are not liable for lost returns.
How to return
Please include the completed returns form with a copy of your invoice and send to the following address:
Level 7, Suite 72, 8-24 Kippax Street
Surry Hills, NSW, 2010
Download our returns form here.
Once your items have been inspected, we will process your return 1-3 days after we receive your package. Our customer service team will email you with the details of your return and issue you with a unique credit coupon.
- Australian orders: Items must be returned within 14 days from date of purchase.
- International orders: Items must be returned within 21 days from date of purchase.
- Returns will result in a store credit unless items are faulty.
- No returns on cosmetics, shoes, hosiery, swimwear, sunglasses and earrings for hygienic purposes.
- No returns on sale items.