shipping

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All Other

Orders placed before 3pm AEST will be dispatched on the same day. There may be dispatch delays during busy sale periods*

Shipping is via Australia Post International Express.

Expected delivery time 15-25 business days.

*Shipping times may vary during the impact of COVID-19.

Orders Delivery Cost
Under $200 $30.00 AUD for express shipping
Over $200 Free express shipping

UK & Europe

Orders placed before 3pm AEST will be dispatched on the same day. There may be dispatch delays during busy sale periods*

Shipping into the United Kingdom & Europe is via Australia Post International Express.

Expected delivery time 10-15 business days.

*Shipping times may vary during the impact of COVID-19.

Order Value Delivery Cost
Under $150 $24.95 AUD for Express Shipping
Over $150 Free Express Shipping

USA

Orders placed before 3pm AEST will be dispatched on the same day. There may be dispatch delays during busy sale periods*

Shipping into the USA is via Australia Post International Express.

Expected delivery time 7-10 business days.

*Shipping times may vary during the impact of COVID-19.

Order Value Delivery Cost
Under $120 $24.95 AUD for Express Shipping
Over $120 Free Express Shipping

New Zealand

Orders placed before 3pm AEST will be dispatched on the same day. There may be dispatch delays during busy sale periods*

Shipping into New Zealand is via Australia Post International Express.

Expected delivery time 3-5 business days.

*Shipping times may vary during the impact of COVID-19.

Order Value Delivery Cost
Under $120 $14.95 AUD for express shipping
Over $120 Free express shipping

Australia

Orders placed before 12pm AEST will be dispatched on the same day.

*There may be dispatch delays during busy sale periods.

Order Value Delivery Cost
Under $150 AUD $9.95 AUD for Standard Shipping
Over $150 AUD Free Standard Shipping
Optional $14.95 AUD for Express Shipping

*Bulky items may incur an additional shipping charge.

PUBLIC HOLIDAYS & WEEKENDS

Black Swallow does not work public holidays or weekends. All orders placed on a public holiday or weekend will be shipped the next business day.

SHIPPING TIME FRAME

We ship all orders via Australia Post. Orders are shipped via Standard Post unless Express Post is selected at time of checkout.

Shipping times for Standard Post range from 2-8 business days, depending on your location.

We also offer free next business day delivery to capital cities within the Express Post Network for a flat $14.95 AUD fee.
Shipping to metro areas takes 1-3 business days.
Shipping to regional rural areas outside of the Express Post Network may take 2-5 business days.

At this stage we do not offer same day delivery.

PRE-ORDER SHIPPING

Items that are a pre-order will be labelled as a pre-order with estimated dispatch times stated. Once your order is ready for dispatch, your parcel will be shipped via Australia Post.
We do not split-ship. If your order contains both in-stock and pre-order items, your entire order will be shipped out together once all items are in-stock.
We recommend that you place separate orders for in-stock and pre-order items so that your entire order is not held up.

MARKETPLACE

To ensure you get the lowest prices and fastest shipping, some products are shipped directly from our marketplace sellers. These products are marked clearly with “This item ships directly from Marketplace seller”. The delivery speed will vary depending on the seller and their location. Your order may be split shipped if you are ordering from the Black Swallow Marketplace.

 

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