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Returns Information

  • For orders over $100 we offer FREE returns (Australia Only)
  • For orders under $100 return postage is at the customers expense. We recommend using a trackable method as we are not liable for lost returns.

How to return

Please include the completed returns form with a copy of your invoice and send to the following address:

Level 7, Suite 72, 8-24 Kippax Street
Surry Hills, NSW, 2010
Download our returns form here.

Processing

Once your items have been inspected, we will process your return 1-3 days after we receive your package. Our customer service team will email you with the details of your return and issue you with a credit note.

Returns Policy

  • Australian orders: Items must be returned within 14 days from date of purchase.
  • International orders: Items must be returned within 21 days from date of purchase.
  • Returns will result in a store credit unless items are faulty.
  • No returns on cosmetics, shoes, hosiery, swimwear, sunglasses and earrings for hygienic purposes.
  • No returns on sale items.